Junior Support Analyst
Betika Tz, Tanzania
Experience
< 1 Year
Salary
500,000 - 600,000 TZS
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
BSC degree in Computer Science, similar technical field of study or equivalent practical experience.
Total Vacancies
1 Job
Posted on
Nov 9, 2023
Last Date
Dec 29, 2023
Location(s)
Job Description
We are seeking a talented and dedicated Support Analyst to join our team in Dar Es Salaam. As a Support Analyst, you will play a crucial role in ensuring the availability and stability of the Betika Tz platform.
You will proactively monitor all applications within the platform to ensure services are running smoothly. Your responsibilities will include attending to reported platform issues promptly, as well as identifying potential issues that could disrupt the platform's proper functioning. You will work closely with the DevOps team to make necessary changes to the platform, ensuring a seamless change process.
Job Specification
SOFT SKILLS:
Communication Skills
Interpersonal Skills
Time Management Skills
Problem Solving Skills
Job Rewards and Benefits
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