PAWA Africa
Verified
Junior Operation Associate
- Dar es Salaam
- Temporary
- On Rotation
The essentials
- Experience2 Years
- Career levelEntry Level
- ShiftOn Rotation
- Educationadministration, business administration, project management
What you’ll be doing
The Operations Associate is a full-time, on-site role based in Dar es Salaam, Tanzania. The individual will support day-to-day operational activities, coordinating project workflows, managing documentation, and tracking timelines and deliverables across multiple programs.
Key duties:
Key duties:
- Review and update profiles, records and supporting documents
- Check submitted information for completeness, accuracy and consistency
- Follow up on missing information and outstanding documents
- Maintain accurate customer records, databases and trackers
- Support routine customer communication and respond to general queries
- Assist with scheduling, invitations, attendance and follow-up coordination
- Organise digital files and maintain complete documentation
- Assist with stakeholder communication
- Ensure efficient internal processes
- Provide operational support to project teams to maintain quality and consistency
- Help address operational issues and support service delivery
What we’re looking for
Must-have:
Other (preferred):
- Relevant qualification in administration, business administration, project management or related field
- 1-2 years experience in administration, data capturing, customer support, application processing or project coordination
- Experience with databases, digital platforms, customer records or supporting documents
- Proficiency in Microsoft Word, Excel, Outlook and shared digital platforms
- Strong written and verbal communication skills
- Excellent attention to detail and commitment to accuracy
- Ability to manage multiple tasks, deadlines and high volumes of information
- Ability to maintain confidentiality and handle personal and business information responsibly
- Fluency in English advantageous
Other (preferred):
- Organised, reliable, professional, proactive and service-oriented
- Comfortable working in a fast-paced, target-driven environment and following structured processes
About the employer
PAWA Africa
Professional Training & Coaching · Johannesburg, South Africa Verified
About Us
PAWA Africa (Pvt. Ltd.) is a Johannesburg-based company operating in Professional Training & Coaching. The organisation delivers training and coaching services aimed at individual and organisational development, with programs designed and deli
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