- Visit potential/existing customers to demonstrate all the services and products offered by the Company.
- Communicate effectively to customers, giving precise solutions and present quotations in a most articulate manner
- Up sell, cross sell, identify and develop new business from existing customers to increase the service range within the region
- Close sales and convince clients why services offered by the Company are superior and beneficial than what competition offers
- Mediate the price increase process with the clients
- Undertake debt collection and maintain your customers within agreed credit terms
- Meet the desired and agreed sales target on monthly basis
- Maintain and manage a healthy sales pipeline and meet the calls per day target
- Take charge of the improvement and achievement of agreed client retention rate by building and maintaining strong professional client relationships aimed at retaining existing clients.
- Carry out account management for allocated customers in line with procedure and best practice
- Monitor the day-to-day commercial performance of each account within your territory.
- Support the tendering teams with customer surveying and quotation process
- Actively support the conversion of sales leads
- Partake in and support marketing activities in line with strategy
- Create and maintain a customer database by keeping complete records of all activities regarding customer visits, complaints etc
- Daily liaison with other members of the service teams to provide information and ensure that customers receive excellent customer service
- Note and advise management on market intelligence including activity by competitors to ensure company services and products remain readily available and preferred by customers
Requirements
Bachelor's degree in Sales/Marketing/Business Administration or related field will be an advantage
Preferred Three years of experience in selling services and products, and managing people
Driving skills and possessing a valid driving license are mandatory.
Benefits
Basic Salary
Sales Commission
Medical Aid
Pension